We were at the New Year's program. It was impossible to understand anything about the one-day program before, on the website only about the 3-day one, they answered on Instagram, but incomplete information, they didn’t write that you also need to sign up, it’s good that I clarified and didn’t go like that, they say of course you need to (how can you know this , when they sent only the price and time and dates), it’s good that I asked again, there is also no information on the program on Instagram, people’s questions in the comments were answered in Direct. That is, you can’t get into the program (as if the employees don’t benefit from a large number of people, so as not to strain themselves and they deliberately complicate the process of getting acquainted and planning their arrival) - this is a whole quest, which the man wrote about and the answer to him was answered in Direct, although he wrote let me the information is clear and detailed and is publicly available, the ticket office is a madhouse, there is no clear price list, the excursion schedule is not clear whether it is included in the price or how much they cost and they didn’t do it according to the schedule and the woman says we can do it, then it turns out she meant an additional 25 rubles on top of what was paid, about which not a word was said... 0 points for organization. There was only a zoo, a nature museum (2 halls with mock-ups of stuffed animals and A4 printouts), the New Year’s program was really not 45 minutes as they wrote in a personal message, but 20 minutes plus a queue to take pictures with the characters, the rest was waiting for pancakes with jam and tea and gifts will be handed out (on the plus side with magnets inside, pancakes and tea are delicious). The program is hacky, it was pulled out single-handedly by the wonderful Bolotnik, if it weren’t for him, It would have been a very very sad amateur performance, not a single competition, so they danced a little bit, passed the stick, danced a little, even were too lazy to download more activities on the Internet (((the bear was rammed against his will, the Snow Maiden is a schoolgirl, Santa Claus is serious. The pancakes are delicious, a gift for some reason from an unknown manufacturer in the Russian Federation, the candy makes your teeth hurt and you haven’t heard of such companies. The price was 45 rubles for the New Year’s program, there were more. we are upset, the square itself is not decorated, where it was held, empty, the tree is decorated, they didn’t create a holiday, everything seems to go away, they say it will do, except for the wonderful Bolotnik and those who treated him to pancakes, organized, for 28 rubles in Dudutki they got a much better program with 2 hours a most interesting excursion with tastings and a New Year’s residence and hospitality and comfort, about 4 hours there We stayed and left, in Berezenskoye it was 2 hours for everything, of which only the zoo with the bison and the forest inhabitants was worthwhile, but there the entrance cost a penny. I hope that the money will at least go to the animals, only this is reassuring, we drove so many kilometers, it feels a little like cheating to be honest.. It took so long to travel and such an organization and group excursions were not even carried out, and they did not convey the feeling of the New Year. The forest zoo itself is good, red deer, handsome wolves, a wild boar, a wonderful homely corner, but the place where the bears are kept was disappointing, there is not enough space and room for privacy from view, when the animal wants and the bears are clearly depressed, I would like at least more toys and entertainment for them what they set up, they are alone in the enclosure, I wanted to hug, such sad eyes, if the administration does not have funding, throw a cry and collect, people from all over the world thread and you can collect the bears on fences in a larger area with plantings. I can’t when the animals feel bad.. And the rest of the enclosures are free, thank you for that. Please improve conditions for bears! And the forest and nature are gorgeous as always, but the human factor upset me. The prices are not even clear at the cash register, although they could have taped them to the wall nearby. 5 stars for the reserve, 3 stars for the organization and website.