Beaches Ocho Rios: A Caribbean Gem

Great destination! Enjoyed the open trail and peaceful outdoor atmosphere.

This place is perfect in my opinion. Although it may be pricy, it is the experience of a lifetime. The waterpark is the best part! Great Slides for older children, and there is a kids corner & Sesame Street mascots there for the younger kids (Favorute being cookie monster). I keep coming back! (Would Recommend)

This review is regarding management at Beaches. My husband and I got married at Beaches Ocho Rios in 2024. This is a late post because I was hoping we'd be able to come to a resolution for our issue. If you're getting married at this location, I would NOT recommend the video service. We did the Love and Lux package and the final edited video was poor quality. When Beaches asked if we approved the video, we explained what was wrong. There hadn't been any color grading which made the video look washed out, faded, and not properly white balanced. There were also multiple jump cuts which made people appear in two different places back-to-back. Beaches initially told us they would charge us for any changes. They claimed to have sent an updated video; however, it looked exactly like the first. There were no changes at all. We asked for the raw video which costs an additional fee. We received the raw video free of charge and noticed that the edited video WAS the same quality as the raw video. It showed that there was never any color-grading. There also wasn't enough b-roll footage to use between wedding shots which explains the numerous jump cuts. We tried to set up a meeting with management to see if we could get a refund on the edited video and they just charge us for the raw video. We weren't even asking for a full refund although we spent thousands on the Love and Lux package. We were initially told we could have a meeting. Then they said we couldn't after my husband mentioned that this could have been resolved in the very beginning had we not had to go back and forth about the raw video. It's a good thing we received the raw video because we were able to see that no color-grading was done to the final edit. Thus, we wasted thousands on a poor quality wedding video that a year later, we STILL haven't been able to use or show. It's embarrassing to show and a moment we can't get back. I just want to alert anyone else thinking of having their wedding and including a video package. I do NOT advise it. We have to find another videographer to pay to do ours. Here are some examples of what the picture quality looked like versus what I had to fix and edit. I screenshot the first four photos from the Beaches video. You'll be able to see it looks faded. The last two pictures are what we color-graded to show the difference. I also showed these to Beaches management, but they didn't seem to care. I hope this helps others. This was also after our reception location was double booked, and we didn't find out until the day before the wedding. We had to move to a new location. One thing I will say is that the onsite staff were very helpful and kind.

Great destination! Enjoyed the open trail and peaceful outdoor atmosphere.

AMAZING!!!!!!!!!