CLEMMONS FACTORY TOUR FIELD GUIDE
Hand‑rolled Heritage: A Guided Look Inside Mrs. Hanes’ Moravian Cookie Factory
A personalized, family‑friendly, 1.5‑hour factory tour of Mrs. Hanes' Moravian Cookie Factory in Clemmons that walks visitors through historic displays, the mixing room and live hand‑baking while offering guided tastings.
Hand‑rolled Heritage: A Guided Look Inside Mrs. Hanes’ Moravian Cookie Factory.
Step inside a working Moravian cookie bakery where generations of small‑batch techniques meet a living family story. The Bakery Tour is a personalized walkthrough of display rooms such as “Grandma’s Kitchen,” behind‑the‑scenes areas including the “Secret Recipe” mixing room, and the active baking floor where bakers — affectionately called “Artists in Aprons” — hand‑roll and hand‑cut cookies while visitors sample flavors at each station.
Highlights
Outing Highlights
Grandma’s Kitchen — a living vignette
The tour stops at “Grandma’s Kitchen,” a recreated domestic corner complete with a wood stove, antique cupboard and table, rolling pin, cookie cutters and pans — an intimate set piece that anchors the bakery’s family narrative.
Secret Recipe mixing room to the baking floor
Visitors move from the “Secret Recipe” mixing room through the warehouse, packing and shipping areas to the baking area, where the most compelling moments are watching the staff hand‑roll and hand‑cut cookies in real time.
Six flavors, sampled at each station
At each station on the tour guests receive a sample — one of six different flavors — allowing the experience to be as much about tasting as it is about seeing the craft.
What the day feels like
What the tour feels like
The Bakery Tour unfolds as a deliberately paced, personally customized walkthrough of rooms and workspaces: a domestic vignette, a mixing room, the packing and shipping operations, and the active baking area. Over roughly an hour and a half the guide leads small groups past stations where staff demonstrate hand techniques and offer samples, combining tactile demonstration with tasting.
Suitability
Who it's for
Who gets the most from this visit — and who should plan ahead.
Practical planner
Details to review before reserving
Typical tours last about 1.5 hours; expect a paced walkthrough of multiple stations with sampling at each stop.
All tours meet at Mrs. Hanes' Moravian Cookie Factory in Clemmons.
Reservations are required; tours are personally customized, so booking in advance secures your preferred time and group arrangements.
Review cancellation policies before reserving.
Frequently asked questions
Planning Your Outing
How long is the tour?
A typical tour lasts around 1.5 hours.
Where do I meet for the tour?
Tours meet at Mrs. Hanes' Moravian Cookie Factory in Clemmons.
Are reservations required?
Yes — reservations are required for the Bakery Tour.
Will I get to taste cookies?
Yes — a sample of one of six different flavors is given at each station during the tour.
Is the tour suitable for children and seniors?
The tour is described as suitable for all ages and has hosted many school groups and senior groups since it began.
How long has the bakery offered tours?
The first organized tour was given in 1990; tours have grown through word of mouth and have welcomed thousands of visitors over the years.