ISLA MUJERES FERRY FIELD GUIDE
25 Minutes Across the Channel: UltraMar’s Caracol–Isla Mujeres Crossing
A concise UltraMar ferry transfer operated via Party Tickets — comfortable seating, ocean views, live entertainment, pet‑ and bike‑friendly policies, and flexible tickets valid for six months.
25 Minutes Across the Channel: UltraMar’s Caracol–Isla Mujeres Crossing.
The UltraMar crossing between the Caracol terminal in Cancún and Isla Mujeres compresses a coastal approach into a brisk, scenic 25‑minute ferry ride. Vessels pair climate‑controlled interiors with open decks, leather‑finished seating and onboard amenities — from live music and televisions to charging stations and a snack bar — making the short passage feel like a deliberate, comfortable transition rather than mere transport.
Highlights
Outing Highlights
Climate‑controlled cabins and open‑air decks
UltraMar boats offer both interior seating with large windows and exterior decks for the sea breeze, with ergonomically designed leather seats that prioritize space and comfort during the short crossing.
Onboard entertainment and a snack bar
The crossing includes on‑board amenities—televisions, live music, and a snack bar—so the 25 minutes onboard feel social and relaxed rather than utilitarian.
Pet‑, bike‑ and luggage‑friendly policies
UltraMar permits pets (on leash, in designated areas), accepts bicycles at no extra charge, and allows one piece of luggage per passenger up to 25 kg and a total of 142 cm in dimensions.
What the day feels like
How the crossing feels
Boarding at the terminal gives way quickly to open water: passengers move between shaded, air‑conditioned lounges and sunlit decks, plug in at charging stations, and settle into ergonomically fitted seats while the crew and occasional live music provide a convivial atmosphere for the short sea run to Isla Mujeres.
Suitability
Who it's for
Who this crossing suits — and who should plan differently.
Practical planner
Details to review before reserving
You may bring pets (on leash, in designated areas), bicycles, food, and one piece of luggage up to 25 kg and 142 cm total dimensions; mobility aids such as wheelchairs are accommodated.
Expect interior and exterior decks, ergonomic seating, charging stations for devices, televisions, live music at times, and a snack bar for drinks and light bites.
Tickets are flexible: select a travel day and redeem your ticket at the Ultramar ticket booth for the hour you prefer; tickets are valid for six months from the chosen date.
Review cancellation policies before reserving.
Frequently asked questions
Planning Your Outing
How long is the crossing?
The ferry crossing takes about 25 minutes.
Can I redeem my ticket for any departure time?
Yes. Select the day of travel and the ticket can be redeemed at the Ultramar ticket booth for the preferred sailing time.
How long is the ticket valid?
Tickets are valid for six months after the selected date.
Are pets and bicycles allowed?
Yes — pets are allowed at no additional cost when leashed and kept in designated areas; bicycles may be carried aboard at no extra charge.
What are the luggage limits?
Each passenger may carry one piece of luggage up to 25 kg, with dimensions not exceeding 142 cm in total.
Where do I board the ferry in Cancún?
Board at Terminal Ultramar Playa Caracol on Blvd. Kukulcan Km 9.5 in Punta Cancún (the Hotel Zone).