PLAYA DEL CARMEN FERRY FIELD GUIDE
A 25‑Minute Slice of Sea: The UltraMar Crossing Between Playa del Carmen and Cozumel
A short, comfortable ferry run aboard UltraMar with interior and exterior decks, onboard entertainment, and pet- and bike‑friendly policies—useful for planners who need a fast, reliable link to Cozumel.
A 25‑Minute Slice of Sea: The UltraMar Crossing Between Playa del Carmen and Cozumel.
The Playa del Carmen ↔ Cozumel UltraMar ferry compresses the Riviera Maya into a brisk 25‑minute passage where roomy, leather‑upholstered seating and open decks meet live music, a snack bar and charging stations—designed for travelers, cyclists and people with pets or reduced mobility alike.
Highlights
Outing Highlights
Fast, Frequent Crossings
The crossing takes about 25 minutes on scheduled departures throughout the day and evening, letting you hop between terminals quickly and return the same day if you wish.
Comfortable Interior and Open Decks
UltraMar boats offer climate‑controlled interiors with large windows and outdoor decks for sea breeze and panoramic views, plus ergonomic, high‑quality leather seats for the short voyage.
Live Music, Snack Bar, Chargers—and Bike & Pet Friendly
Onboard entertainment includes televisions and live music, a snack bar for refreshments, charging stations for devices, and policies that allow pets on leash and bicycles to travel at no extra cost.
What the day feels like
What the Crossing Feels Like
Boarding at the Playa del Carmen terminal leads to a short, sociable voyage: choose an outdoor perch for the breeze or settle into ergonomically designed leather seats inside, plug in at the charging stations, grab a snack at the bar and enjoy light entertainment—then disembark in Cozumel in roughly 25 minutes.
Suitability
Who it's for
Who this crossing suits—and who should plan alternatives.
Practical planner
Details to review before reserving
You may bring pets (on leash in designated areas), folding wheelchairs, food, bicycles and one piece of luggage up to 25 kg and 142 cm total dimensions; bring chargers if you need power on board.
Vessels feature interior and exterior decks, ergonomic leather seating, a snack bar, televisions, live music at times and charging stations for devices.
Tickets are valid for six months from the selected date and can be exchanged at the UltraMar ticket booth; choose your travel day and redeem for a preferred sailing time.
Departures are from the Terminal Playa del Carmen (Playacar address); check scheduled departure times for morning, afternoon and evening sailings.
Review cancellation policies before reserving.
Frequently asked questions
Planning Your Outing
How long is the crossing between Playa del Carmen and Cozumel?
The crossing takes approximately 25 minutes.
Where do I board the ferry in Playa del Carmen?
Boarding and ticket redemption occur at the Terminal Playa del Carmen (C. 1 Bis Sur Manzana 7 Lote 17, Playacar, 77400 Playa del Carmen, Q.R., Mexico).
Can I travel with my pet?
Yes—pets are allowed at no additional cost if kept on a leash and confined to designated areas.
Can I bring my bicycle onboard?
Yes—bicycles are permitted to travel at no extra charge.
How long are tickets valid and where do I redeem them?
Tickets are valid for six months from the selected date and are redeemed at the UltraMar ticket booth.
Are there places to charge my devices onboard?
Yes—the ferries offer charging stations for electronic devices.
Are there food and entertainment options during the trip?
Yes—there is a snack bar onboard and entertainment options that can include televisions and live music.