PUT-IN-BAY FERRY FIELD GUIDE

Twenty minutes across Lake Erie: Jet Express from Put‑in‑Bay to Kelleys Island

A fast, family‑oriented ferry service that links Put‑in‑Bay and Kelleys Island in just 20 minutes, with streamlined boarding and pet-friendly rules to simplify short island hops.

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Twenty minutes across Lake Erie: Jet Express from Put‑in‑Bay to Kelleys Island.

Duration

20 minutes

Location

Put-in-Bay

Operator

Jet Express

Outing highlights

ONBOARD EXPECTATIONS

A respectful, family‑friendly dress code

Jet Express asks passengers to dress modestly and appropriately to maintain a welcoming atmosphere for families: shoes, shirts and pants/shorts are required; no swimsuits, bra tops, see‑through clothing, or visible undergarments.

COURTESY ON DECK

Etiquette that keeps the trip pleasant for all ages

The ferry’s rules are framed to ensure comfort for guests of all ages; adhering to the stated dress and conduct guidelines helps maintain a calm, family‑oriented environment on every crossing.

MAINTAINING A WELCOMING ATMOSPHERE

Simple rules, big impact

By asking passengers to follow straightforward standards of dress and conduct, the operator preserves the safe, respectful setting that has defined the service as a family‑focused travel option on Lake Erie.

What the day feels like

What the crossing feels like

The crossing is brisk and efficient: a swift launch from Put‑in‑Bay, roughly 20 minutes of open‑water travel and a quick arrival at Kelleys Island. The service emphasizes speed and convenience—book ahead, scan your ticket at boarding, and you’ll be on the water fast.

Suitability

Who it's for

Who this short ferry works best for — and who should plan accordingly.

Families with minorsFamily travel is central to this service, but minors must travel with an accompanying adult unless specific Jet Express authorization is granted.

Pet ownersPets are allowed at no extra charge provided they remain in a cage or on a leash; bring appropriate containment for a smooth boarding experience.

Cyclists & paddlersBikes, kayaks and e‑bikes are permitted for a fee of $5.75 each way—plan to pay this when boarding or when preparing tickets.

Time‑sensitive travelersThe service is designed for quick island hops, but strict boarding windows apply: be ready to board within the stated pre‑departure timeframe to avoid missing the ferry.

Practical planner

Details to review before reserving

What to Bring

Have your booked ticket ready to scan when boarding; if bringing pets ensure they’re in a cage or on a leash; bring any bike or kayak and be prepared to pay the $5.75 per item each way.

Onboard facilities

Restrooms are available on the boats; plan accordingly for short crossings and brief queues at boarding.

Boarding & timing

Boarding begins 15 minutes before departure—arrive early and be in line at least 5 minutes before departure to secure your spot.

Booking Notice

Review cancellation policies before reserving.

Frequently asked questions

Planning Your Outing

Can I get a refund if I change my plans?

All ticket sales are final and non‑refundable; refunds are issued only if a departure is cancelled by Jet Express due to inclement weather.

Can I rebook a different sailing?

Bookings may be rebooked for any scheduled departure during the 2026 season; tickets are valid only for the 2026 season.

What happens if the ferry is cancelled?

If departures are cancelled by Jet Express due to inclement weather, refunds will be issued; otherwise ticket sales are final.

Are tickets valid beyond this season?

Tickets are only valid for the 2026 season.

Who should I contact with booking or service questions?

Direct any questions or concerns to Jet Express at 419‑732‑2800.